TIPS TO IMPROVE YOUR LISTENING SKILL

The difference between ‘HEARING’ and ‘Listening’:

 v    HEARING is an involuntary action. There are no doors for your ears, like the eyes have eyelids. So, all the noises made around you enter your ear and you hear.


v  LISTENING is a voluntary action. You pay attention to someone, speaking or singing or playing music, absorb it in your heart or mind; you make a conscious effort to register in your brain what you heard

• TECHNIQUES TO IMPROVE YOUR LISTENING SKILL:

1. Don’t hear; Listen.
2. Don’t interrupt when the other person speaks; do only when you need clarification.
3. Show interest; Don’t let your eyes or attention to wander elsewhere.
4. Don’t say or think, “I already knew”.
5. Don’t use the words, ‘no’, ‘but’, and ‘however’.
6. Stay focused on the other person; let him feel that he is important.
7. Pay attention to non-verbal messages; watch the body language of the speaker.